Returns + Exchanges

Returns

Extra care is taken to ensure that your item reaches you in perfect condition. If your item reaches you in a defective or damaged stated please contact me within 14 days to organise an exchange. I regret that intimate items or custom made pieces are non-refundable.  

Exchanges
If an item is defective or damaged when it reaches you please contact me immediately and return your item within 14 days. If you would like to exchange your item for the same item, email at info@adelebrydges.com and send your item to: Adele Brydges Design, Unit 9 Queens Yard, The Casting Room Studio 8, 4th Floor, White Post Land Hackney, E9 5EN, United Kingdom.

Shipping

To return your product, you should mail your product to: Adele Brydges Design, Unit 9 Queens Yard, The Casting Room Studio 8, 4th Floor, White Post Land Hackney, E9 5EN, United Kingdom.

You will be responsible for paying for your own shipping costs when returning your item. Shipping costs are non-refundable. Please obtain proof of postage.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over £75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Registered address: Adele Brydges Design,  B, 120A Forest Road, London, E8 3BH